Agile Coaching


3 Days


The IC Professional –Agile Coaching Certificate is one of two Continuous Learning Certifications (CLCs) on the Agile Coaching and Facilitation track. The certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach. After finishing the certification, the learner will be able to differentiate
between and among mentoring, facilitating, consulting, teaching and coaching, and will also gain the skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution within an agile team. This certification introduces participants to team development concepts around starting and
growing teams while paying particular attention to team dynamics and the surrounding organizational system. A key part of this certification focuses on developing an understanding of the Professional Coaching skillset and the value of honing these skills to serve individuals on an agile team.

Learning Outcomes

  • Understand the mindset and role of the Agile Coach
  • Experience and apply techniques to coach and communicate effectively
  • Understand how to mentor and coach people
  • Know what is needed to effectively start up an Agile team
  • Understand and have techniques to help grow and develop teams.



  • The Mindset and Role of the Agile Coach
  • Coaching and Communicating Effectively
    The coach fosters a safe environment for open communication through setting an example and encouraging others to mimic it. This topic will explore the value that effective professional coaching and communication brings to the team, including purposeful participation, effective use of silence, how to surface healthy conflict, and conflict management and resolution.
  • Mentoring and Coaching People
    Mentoring and coaching are decidedly different yet complementary.
  • In the Agile context, mentoring and coaching helps people step into their Agile role fully and to transition to the Agile mindset. As team members transition to (or become more adept at) their Agile roles, the Agile coach is in a position to mentor their personal and professional growth by sharing the knowledge and insights they have learned. In addition, using professional coaching skills, the Agile Coach can help them find their own pathway to agility.
  • Starting Up Teams
    Effective coaching starts by helping Agile team members see what is occurring within themselves, with others, and around them in their environment. The purpose of this topic is to create a level of comfort with exploring individual and team preferences, perform start-up activities such as project and team chartering, self-organisation team constructs, being comfortable in learning through doing, starting before you have all of the answers, creating definition of done and other social contracts, defining roles and responsibilities, etc.
  • Growing and Developing Teams
    An Agile Coach understands how high performing teams are formed and maintained, as well as how to grow and develop teams toward their potential, given each team's specific circumstances. The Agile Coach understands the difference between a group and a team, when to build a team, how to facilitate the different stages of team development and how each stage may impact the adoption of certain Agile practices. Effective Agile coaching means understanding when to seamlessly alternate between pushing for results and stepping back to focus on the team's development, or dancing between teaching, facilitating, mentoring or coaching.